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Webinars and Videos

Can't attend one of our webinars? That's okay. We record them for you! Select the category you would like to review and take a look at what we've recorded.

Master's Series Webinars

Starting in May 2020, we will be partnering with industry experts to provide a Master's Series of webinars. Watch your email for more information on registering for these webinars. Did you miss the webinar? No problem, just select the link below to watch the recording.

Loyalty Programs in patientNOW
Reopening your Aesthetic Practice
A Meaningful SWOT Analysis
Refining your Patient Journey - Post COVID-19

Webinars and Videos

  Webinars Videos
Overview
4/2/2020 Treating Patients during COVID  
6/4/2019 New Patient Inquiry Workflow Staff Training 1
6/11/2019 New Patient Check-in Workflow  
6/18/2019 Consultation Workflow  
6/25/2019 Injectable Treatment Workflow  
10/8/2019 Schedule and Task Icons  
3/19/2019 Schedule Right-Click Menu patientNOW Overview
2/5/2019 Scheduling Scheduling
1/21/2018 Online Scheduling Adding a Patient
2/12/2019 Patient Demographics Inventory - Product Reorder Tab
5/1/2018 Photo Management Photo Management
9/24/2019 Scanning in patientNOW  
12/10/2019 Front Office Workflow  
3/5/2020 iPad Overview  
01/30/2020   Staff Training 1 - Overview
2/11/2020   Staff Training 2 - Patient Communications, TextNOW
7/25/2019 Staff Training 3 - Invoicing and End of Day  
7/26/2019 Staff Training 4 - Clinical Info & Doc Creation  
7/30/2019 Tracking Referrals  
Patient Engagement
2/19/2019 Patient Communications Patient Communications
4/17/2018 MPN User Guide  
8/7/2018 EmailNOW  
11/12/2019 Sending Email and Text Blasts Sending Email and Text Blasts
10/15/2019 TextNOW  
6/5/2018 Intro to Treatment Pathways Using Treatment Pathways
4/2/2019 Advanced Treatment Pathways  
2/18/2020 Conversion and Retention Reporting  
8/27/2019 Marketing Dashboard  
Quotes and Invoices
2/4/2020 Invoicing Basics  
2/11/2020 Surgery Quoting, Invoicing, and Reporting Scheduling and Invoicing Surgeries
11/20/2018 Canceling Surgeries Canceling a Surgery
10/01/2019 Award Points  
1/15/2019 Gift Cards Adding a Refund
4/16/2019 Submitting Insurance Claim Quotes
11/5/2019 Payment Reports  
12/4/2019 Event Promos and Sales Packages  
9/3/2019 Sales Packages  
4/23/2019 Posting an Insurance Payment  
5/7/2019 Memberships  
Clinical Information
1/7/2020 7-Minute Dysport Note  
12/17/2019 Clinical Workflow  
9/18/2018 Clinical Information Clinical Information
5/14/2019 Charting an Injectable Treatment  
1/14/2020 Document Template / Building an Encounter Note  
10/2/2018 Document Creation  
10/22/2019 Electronic Signature Documents  
8/20/2019 Snippets and Encounter Notes  
11/19/2019 RX/Orders and EPCS  
7/23/2019 Treatment Series Notes  
9/4/2018 Consents  
7/2/2019 Sign Off on Mid-Level Notes  
Reporting
5/15/2018 End of Day Close End of Day Close
5/21/2019 End of Week Close  
5/28/2019 Troubleshooting Commissions  
9/10/2019 reportNOW  
3/5/2019 Reports Overview Reports Overview
Configuration
3/26/2019 Adding a Provider Adding and Disabling Users
3/17/2020 Adding Products and Procedures  
8/6/2019 Membership Configuration and Management  
5/7/2019 Adding a Membership  
1/21/2020 Patient Registration Fields  
12/4/2018 Schedule Configuration User and Role Setup
3/24/2020 Default Schedule and Schedule Blocks Add a New Provider
10/16/2018 Google Calendar Sync Appointment Types and Reminders
4/3/2018 MPN Configuration Adding a Procedure
8/13/2019 Loading Consents on myPatientNOW  
7/3/2018 Commissions Adding a Sales Package
6/19/2018 Document Template Configuration Prepaid Packages
7/10/2019 Document Templates  
2/25/2020 Adding Images to Image Library  
7/17/2018 Inventory Editing Document Templates
4/30/2019 Backbar - Add Costs to Procedures Loading a Document Template
    Adding a Product